Here you are the last and most important updates of GuardTek both for Post and M-Post:
- You are now able to get notifications based on how a specific report is answered.
- When the user answers a field in a “particular manner”, that answer can trigger a notification to a specific person or group of people. Let´s see an example: You have an “accident report”, then, It appears an incident with a question “Did you call the police?” if the officer answer is “No” then you don’t send an email, it’s not important. If the answer is “Yes”, then you want to send an email to the general manager, so he knows that the police will come. You have also the option to mix the condition. Let´s use another example for maintenance reports. You can have a question like “type of issue”:
1. Door blocked
2. Window broken
3. Water on the floor
for the response 1 and 2 you would send the report to the maintenance service and for 3 you would want to send to the cleaning service. It can really be useful in a lot of different cases.
The main request from our customers was to be able to do “vehicle inspection”. With this update the officer would inspect the vehicle and then draw on the picture the places where there are dents or cracks in the car.
- You can now add an image to a report and have the user draw on top of the image. This is quite useful in the case of a vehicle inspection or an injury report.
- A diagram of a vehicle or person can be added to the template. The reporting officer can then use this diagram to indicate where the damage or injury is located.
How can you use this?
Both of these updates are in regard of Incident and Event Reporting. They improve the process by getting more detailed information and more detailed notification.
If you need more detailed information about our updates please contact to firstname.lastname@example.org
Article Resource: http://www.trackforce.com/new-guardtek-feature-updates-2/